Our Mission in a COVID World

Our Mission in a COVID World

There is a superhero inside all of us,
we just need the courage to put on the cape.

The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose and meaningful relationships.

A world where all people are valued, their voices are heard and their impact is felt.

“Put on the Cape” blog series by CEO Kathleen Durkin


As I write this, we are 5 weeks into our stay-at-home order from the Governor as a protective measure toward flattening the impact of the COVID-19 pandemic.  I am proud and moved by the amazing response our team has had as we face these unprecedented times together.

From our early creation of our own video on handwashing and social distancing, to daily temperature checks at homes, to making sure every staff and supported individual has a cloth mask, to delivering thank you gift bags to each home, or to challenging other agencies to a TikTok battle on Facebook. The Arc Baltimore is stepping up, and together we are part of Maryland’s response to this historic time.

When this pandemic hit Maryland, we were just starting to unveil and embrace our new mission, vision, values and guiding principles. Our mission and vision in the COVID world are just as important and relevant as ever. Supporting people with disabilities through this time, especially during this time, is as important as ever.  From our 24/7 supports being provided by direct support professionals in 75 residential homes throughout Baltimore, to our frequent calls and check-ins with people who are isolated and living alone, WE ARE BALTIMORE STRONG!  You are superheroes with the courage to put on that cape!

I couldn’t be prouder of the courage and resilience of our team. Over the next few weeks, I will be reflecting on what our values and guiding principles look like in this COVID climate and inviting our staff, families, and other partners to take a fresh look at them and consider how our work in this crisis reflects our values. Please share with me your reactions, thoughts, stories, and simply how you are doing.  Is anyone interested in “Koffee with Kathleen” through zoom? I’d love to hear from you. Please stay safe, well, and wear those masks!


Note: This message was first shared with staff with The Arc several weeks ago. And indeed a “Koffee with Kathleen” took place via Zoom and brought together team members to share with one another on the meeting of our mission at this time.

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Administrative Headquarters & Towson Day Services
7215 York Road
Baltimore, MD 21212

Dundalk Day Services
1401 North Point Road
Baltimore, MD 21222

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4800 York Road
Baltimore, MD 21212

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6151 Metro Drive
Baltimore, MD 21215

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