2021 Annual Report

2021 annual report

2021 Annual Report

Everyday Champions


Kathleen McNally Durkin

Chief Executive Officer

Erik Daly


After nearly a year of facing many uncertainties presented by COVID-19, the year 2021 showed glimmers of hope for The Arc Baltimore. We began to cautiously pull back on agency-wide restrictions in the summer until a series of variants brought us back to square one in the fall.

And yet, our organization stood strong and persevered. We knew we weathered the storm once and could weather it again with a system and process for keeping people safe and engaged with the world around them.

While we are not completely out of the woods yet, we are optimistic for the future because we are united and have learned to adapt to whatever is thrown our way.

For those we support at their homes, they understood why it was necessary to reduce contact with others again. For the small groups that had begun meeting out at museums, restaurants, and parks, they jumped right back into our 50+ weekly Zoom classes with friends. For the nearly 200 people working at companies throughout Baltimore, their roles remained the same with some increased safety protocols.

Our leadership team, board of directors, and most importantly, our direct support professionals, established a strong foundation from which our organization could withstand the impact of the pandemic.

This year’s annual report is dedicated to the 500+ direct support professionals who show up day in and day out for the 1000+ people with disabilities receiving our services. They come from many backgrounds and start their careers here for a variety of reasons. Calpernia, Jamaar, and Kristen’s stories in this report are unique, but they, along with our entire staff of DSPs, share a fundamental belief in a world where all people are valued, their voices are heard, and their impact is felt. For all of us here at The Arc Baltimore, we thank you.


of our DSPs have
been with The Arc for
5+ Years
of our
Total Staff
are DSPs
provided to DSPs
people with disabilities
and received support
from our job coaches
of our DSPs are certified
from our DSPs at
their homes or
family's homes
adults with disabilities
to live and work in their neighborhoods


Calpernia was no stranger to the disability community, having grown up among family members with disabilities. That experience led her to an education in psychology at East Carolina University and a career in the disabilities field.

Her passion for her job is evident in the way she describes her role at The Arc. She states, “I approach each day with positivity and happiness, and I am guaranteed to get it in return. I love to make people smile.”

Calpernia’s job has changed a lot over the last seven years. She started as a 1:1 for a young man at his home, stepped in to assist with landscaping contracts during the pandemic when we had a reduced workforce, and has been connecting with small groups in day services both in-person and virtually ever since.

Recently selected to our Leadership Institute program, Calpernia represents the ideal DSP who leads with her heart, steps in where needed, and embodies the mission of The Arc.

I wanted to be in a field where I could help bring joy into a person’s life and what I do would matter.


After graduating from art school years ago, Jamaar stumbled into a job at a group home for adolescents with disabilities – and loved it. He had found his calling as a job coach for people with disabilities and later joined our Project SEARCH team at the University of Maryland Medical Center in 2018.

Working with students with disabilities at the hospital, Jamaar finds fulfillment in helping interns overcome barriers to employment. “For many,” he says, “It is just conquering the voice in their head of someone from their past who said they aren’t cut out for a job. I love watching them succeed.”

Due to his warmth and personality, Jamaar is well-loved by the interns. He’s firm but not pushy, always ready to lend a hand, and uplifts others with his humor. He is also known as someone who can find the right employee for the job. He’s often approached with the question, “Do you know of anyone else for our department?” His reply: “Yes, I have just the person.”

As someone who started working at the age of 14, I understand the many benefits of getting a job: self-worth, purpose, and independence.


For many years, Kristen had been a 1:1 in Baltimore County Public Schools working with children with disabilities. In 2013, she started with The Arc Baltimore when a young man who she supported graduated from school and entered services with The Arc.

Now, Kristen supports two gentlemen who live with their families, and her role in their lives is different for each. “For one guy, I am a tool who helps him get up and out of the house to visit with friends at The League for People with Disabilities and to his medical appointments and therapies. The other man sees me as a friend with whom he can discuss everything from music to how to better communicate with his family to sharing new recipes to prepare together. It just works.”

Kristen enjoys talking with the men to learn what they need and how she can lend a hand as they direct their own lives.

The end goal of what I do is to help people have fun, feel comfortable in their own skin, and build confidence in living their lives.



President Erik P. Daly BDO USA, LLP

Vice President Jill M. Vocci, O.D. Pediatric Eye Care of Maryland

Treasurer Gregory J. Hogan SC&H Group

Immediate Past President Thomas Sand Ernst & Young LLP


Marianne Bishoff Carter Machinery Company, Inc.

Darrin Brown McClung-Logan Equipment Co.

Larry Burley, Jr. BGE

Melissa Dabrowski Constellation

Gail Garland Heart of Life Services

Alicia Morgan-Cooper, M.D. Village Pediatrics

Paris Price MD Brand / Self-Advocate

Megan Pringle Anne Arundel County Department of Health

Crystal Stephens The Arc Baltimore / Self-advocate

Alyssa Thorn, Esq. Project HEAL, Kennedy Krieger Institute

Rodney Toulson Restorative Counseling Services / Parent Advocate

Tracy Voelker Self-advocate

Rico Winston Urban Development Group / Parent Advocate

Tiana D. Wynn SB & Company, LLC

Matthew Yancisin Alterwood Health, Inc.


Statement of financial positionJUNE 30, 2021
Cash / Receivables:$19,226.4
Property and equipment (net):7,790.5
Other assets:5,892.3
Total assets$32,909.2
Total liabilities$14,026.7
Without Donor Restrictions:$18,322.0
With Donor Restrictions:560.5
Total net assets$18,882.5
Total liabilities and net assets$32,909.2
Our Donors
Major Gift ($10,000 and above)

The Baltimore Community Foundation

Baltimore County Department of Housing and Urban Development

Mr. and Mrs. Chris Brandenburg

Mr. Michael J. Conelius

Cynthia Pritchett Trust

Edith Madden Lowry Estate

The Ellen W.P. Wasserman Foundation

Mr. and Mrs. Donald Himelfarb

Mr. and Mrs. Earle P. Hurley

Maryland Community Health Resource Commission

Mr. and Mrs. Anthony Moag

Safeway Foundation

Mr. and Mrs. Thomas Sand (Board)

Scientific Plant Service

* Deceased

Every effort has been made to ensure the accuracy of this list. If you feel there is an error, please contact our Development Office at 410.296.2272 x5220


The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships.

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