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COVID Updates


Due to the significant reduction in the COVID-19 positivity levels, The Arc Baltimore has reduced restrictions for occupancy in our buildings and programs are further “reopening.”

Administrative office:

While some limits remain for staff in our offices at any one time, visitors are now allowed in the building. Remote/zoom meetings remain a great option and our staff are still working on hybrid schedules of in-office and remote, but we are happy to accommodate needed in-person time.

 Day programs:

Every day more of the people supported in Day Services are returning to community activities. In addition, small numbers are in the centers, staggered and in small groups to ensure continued caution. Occupancy will not exceed 70% of the allowable limit at any one time, and should in fact be far less than that given the number of groups that are out going to parks, bowling, and movies, and enjoying other trips to stores and area attractions. Online/zoom classes are continuing as an option as well so that people are experiencing a wide array of opportunities.

Staff and individuals in centers or transporting in vehicles must continue to wear a mask. Some exceptions are allowable for individuals who cannot tolerate the mask, but who are vaccinated.


Programs operating from the Seton Employment Center are continuing to require masking indoors and in vehicles. Visitors are allowed in the building.

Community Living:

Visitors are again welcome in homes, without restriction to space, time, or frequency. Visitors must wear a mask when inside the home, and will still have temperature checks when they arrive. Staff must continue to wear a mask when inside the home. With the worst of the Omicron variant behind us, homes are encouraged to resume activities in the community, and spring is the perfect time to get out. If outside, staff and individuals may un-mask, but should continue to wear masks for any community activities indoors.

Any staff concerned with possible exposure should immediately report to

Please monitor your email and The Arc Baltimore's website and social media for updates.


Updated January 11, 2022

The Maryland Developmental Disabilities Council (Council) and the Maryland Department of Health (MDH) released seven (7) COVID-19 fact sheets in plain language in a variety of languages. we have new fact sheets on COVID, the vaccines and boosters, and treatments. Due to the Omicron variant, it’s a good time to refresh ourselves on the fundamentals including COVID basics, the vaccines, boosters, and treatments.

Info Sheets

In addition, you can learn more on the CDC website about where and when to get the vaccine and boosters, who can get it, and a variety of FAQs on the virus and its treatment.


Updated January 11, 2022

The Arc Baltimore is experiencing a significant spike in the number of people we support and employees who have either tested positive for COVID or who have had direct exposure. This is the highest number of cases and exposures we have faced throughout the pandemic.

Staffing in our homes is spread very thin but is in place due to the incredible commitment of our Community and Family Living team. No outside visitors are currently allowed in the homes to limit further exposure, and we ask that any planned visits to family/friends’ homes be canceled.

All in-person day activities are temporarily suspended, but remote classes and virtual programs are continuing. Contracts and Employment are continuing operations as usual with strict health and safety protocols in place.

All administrative staff and program supervisors who can work from home are advised to continue to do so.

Our HR team is working around the clock performing necessary contact tracing and providing needed guidance for testing and quarantine timing – and is in constant contact with the Health Department.

At this time, we anticipate these reduced operations will be in effect through at least mid-January. Supported individuals and/or families with questions should contact their holistic support managers or supervisors, or email which will be checked daily. Any staff concerned with possible exposure should immediately report to

Please monitor email, The Arc Baltimore website, and our social media for updates.

Community Living COVID-19 Visitation & Activity Policy

Effective July 26, 2021

Oh, what a year it has been! After 16 months of Pandemic-restricted living, we are looking at returning to some normalcy in our daily lives. Restrictions on visitors and community outings are being removed for people in our Community Living supported homes, but with a few important conditions to maintain safety. Please note this could change based on the positivity rate in Baltimore City and County or other COVID-related factors.

Visitors in the Home: 

Visitors are allowed in the home, without restriction to space, time, or frequency.


A visitor log will be maintained in the home with the date and time of the visit, in case any contact tracing needs to be done. Temperatures of all visitors will still be taken and recorded.

The Arc COVID team ( would need to be notified if any visitor becomes symptomatic or COVID-positive since this impacts the entire home.

Family & Friend Visits: 

Supported individuals have full capacity to visit or go on vacation with their families and friends. 

Medical Appointments: 

Appointments will be in-person unless otherwise indicated by the physician. Remote appointments may still be necessary for individuals who are not able to wear a mask if the doctor's office or medical facility requires it.

Community Engagement/Activities:

People we support may resume their preferred activities in the community such as trips to the grocery store, local parks, barber and hair dresser appointments, eating out at restaurants, special interest activities, day center activities, bowling, amusement parks, vacations, etc.

Please continue to be vigilant and follow the masking protocols at all times to ensure the ongoing health and safety of those we support, our incredible staff team, and all their families. All staff must continue to wear masks when working in the homes. The Arc Baltimore will stay on top of new information and will update and disseminate new procedures as appropriate. Any questions about this policy may be directed to the relevant Program Coordinator or Program Director, or contact



Update on 6/11 - The Arc Baltimore developed new guidance for porch visits, visitation, and community outings for people receiving day services.

At this time, The Arc is maintaining a cautious approach and following many safety practices as our priority remains the safety of the people we support. More outings and in-person visits and events are occurring for people in our Community and Family Living programs and we are encouraging people to get out and enjoy themselves whenever possible and safe. Day services are continuing virtual classes, organizing more porch visits, and beginning small group trips and excursions in the community that are reuniting friends and staff. In addition, many more people have been finding job opportunities in our competitive employment program and those working on contracts continue easing back into work sites where it can be done following safety protocols with safeguards in place for all.

There are no definite dates or plans for further reopening at present, however, we are closely monitoring the local positivity rates and vaccination levels. Vaccination rates among people we support as well as staff remain under 50%, so wearing masks remains essential.

DAY PROGRAMS (Virtual classes and porch visits)
  • Remote classes for learning, seeing friends, physical activity, and other enjoyments remain our primary outreach for people in our day programs.
  • Participants are having a lot of fun with daily chat groups, computer classes, musical theater, art classes, job training, and other offerings.
  • To see the current list of what’s available:
  • Porch visits can continue; in-home visits will have restrictions.
Supported Employment
  • Supports continue for all who continue their jobs in essential businesses including hospitals and grocery stores, and we are reaching out to supported workers who may now be able to return to other businesses that are reopening. We are actively seeking new job opportunities as more businesses reopen.
Contract Employment
  • Protocols for PPE, social distancing, vehicle use, and on-site requirements must be followed.
Internship Programs
  • While recent classes of Project SEARCH have celebrated virtual graduations, participants continue to meet and prepare for job opportunities. This also applies to participants in Career Catalyst.
  • Staff team members remain available for inquiries about program services and other resource needs. Call 410-296-2272 ext. 5310.
  • Supports to people in their families’ homes continue, for some remotely and where physical support is needed, in-person.
  • Moms and Dads and other caregivers continue to meet online in peer support groups and have been finding great joy and relief in connecting with one another. Schedules for these meetings are on our website.
  • Social workers continue support to our Foster Care parents who have the added challenges of parenting their kids who are not able to attend camps or ESY.

Our offices on York Road and at Seton remain closed to visitors. The majority of administrative staff continue to work remotely, but are available by their normal email and telephone extensions. Any team member needed on-site must wear a mask and maintain social distance. Personnel in offices are limited to 25% capacity and with staggered schedules to ensure 6 ft. social distancing. All training is being conducted online.

Let’s stay together. Thank you.


We continue to respond to the Coronavirus threat and have taken many steps to keep the people we support and our staff safe. At this time, we are turning to our community for support. If you want to help, we’ve provided two easy ways to do so! 



The Arc Maryland and the Maryland Developmental Disabilities Council partnered to create a COVID-19 resource guide that is written in plain language. Check out the information on symptoms, hygiene protocols, and suggestions for how to spend your time indoors. The last page has a list of additional resources.

COVID-19 Accessible Resource Guide - Georgia Tech Center for Inclusive Design and Innovation


Watch for additional notifications from The Arc. Staff should contact their managers for further information. Families and other agencies should also use their normal contacts with questions as needed. This will also help us identify new information that we can distribute. If you do not receive a satisfactory response, email


The Baltimore Convention Center Field Hospital is serving as a COVID vaccine location, managed jointly by the University of Maryland Medical System and Johns Hopkins Medicine.

Location and Transportation Info

Schedule Vaccine Appointment


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Administrative Headquarters & Towson Day Services
7215 York Road
Baltimore, MD 21212

Dundalk Day Services
1401 North Point Road
Baltimore, MD 21222

Homeland Day Services
4800 York Road
Baltimore, MD 21212

Contract Services & Seton Day Services
6151 Metro Drive
Baltimore, MD 21215

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