The letter below is from a father of someone we have been serving for approximately 8 years now. We started serving her in 2008 in her family’s home providing remote supports after school until the parents returned home from work. The parents then made her a quasi-apartment on the 2nd floor of their home, and Rest Assured increased the number of hours, serving her as if she were living in her own apartment. The parents were always downstairs during support periods and could quickly respond if needed.
She was so successful over a year or so that her parents were comfortable allowing her to realize her goal of moving out of their home and into her own apartment, with Rest Assured and other supports. The letter below was written in 2014 after she had been living in her own apartment for 1 year. We are still supporting this woman and her independence continues to increase.
To our most valued partners at Rest Assured,
Thank you and mission accomplished. New Years Eve marked the 1 year anniversary of our 23 year old daughter with Down syndrome living independently in her own apartment supported by Rest Assured. She so loves her independence and is so very proud of her life in the community. In November her transition was formally recognized when I was presented a statewide award for “Outstanding Transition Assistance by an Individual Family Member”.
When I accepted the award I shared that my daughter’s transition success was not the result of an individual family member’s effort but a family collaborating with multiple providers to build an amazing infrastructure around my daughter to allow her to live safely in her community. Rest Assured is our most valued provider because you glue our daughter’s day together and you allow us to not worry that she will be safe because we collaborated on the creation of her care protocols and the system design.
Below I have pasted in your mission statement inserting the words COLLABORATING WITH FAMILIES because had we not collaborated on the system architecture and the care protocols we would have failed in our goal to provide my daughter with a safe life in her community because of her significant developmental delays. Customer intimacy, technology leadership at cost effective pricing is how I view Rest Assured. Best of luck achieving your vision of becoming a global leader – we need you to be around for the next 50 years so we can Rest Assured!!.
Rest Assured, LLC is caring people using remarkable technology to:
- Improve quality of lives
- Increase or maintain independence
- Maintain privacy, health, and safety
We do this by COLLABORATING WITH FAMILIES, providing the highest quality and cost-effective real-time assistive technology and services.
Our Assistive Technology Fair 2016 – The Arc Baltimore event sponsor, Rest Assured provides the highest quality and cost-effective real-time virtual support technology and services to help care providers efficiently utilize resources to help clients.